Beacon Health System Form Site | Beacon Health System Website Experience Survey

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Share Your Feedback!

Thank you for taking the time to share your feedback on the Beacon Health website! Your insights are incredibly valuable in helping us improve your online experience. This survey will take less than 5 minutes to complete, and we truly appreciate your time and input.

Beacon Health System Website Experience Survey

Step 1 of 3

33%

Which Beach Health website(s) did you visit today? Select all that apply. (If you received this survey by email, choose the site(s) you visit most often.)*
- Beacon Health main site (beaconhealthsystem.org)
- Foundation (foundation.beaconhealthsystem.org)
- Health & Fitness (fitness.beaconhealthsystem.org)
- Community Impact (impact.beaconhealthsystem.org)
- Community / "Smart Growth" (community.beaconhealthsystem.org)
- Sunburst (sunburst.beaconhealthsystem.org)
- Other
Other (please specify)
Have you visited this Beacon Health website more than once?
- Yes
- No

What were the primary reasons for your visit to the Beacon Health website? (Select three at most)
- Find a doctor or specialist
- Schedule, change or cancel an appointment
- Access MyBeacon (medical records, test results, billing)
- Get information about hospital services or treatments
- Find contact information or location details
- Pay a bill
- Apply for a job or learn about careers at Beacon Health
- Make a donation
- Other
Other (please specify)
Did you complete the task you came for? (Select one)*
- Yes
- No
How would you rate the website’s ease of navigation to find what you needed? (Select one)*
- Excellent
- Good
- Neutral
- Poor
- Very poor
If you used the search bar, how effective was it in helping you find what you needed? (Select one)*
- Very effective
- Somewhat effective
- Neutral
- Somewhat ineffective
- Very ineffective
- I did not use the search bar
What type of device did you access the website from? (Select one)
- Desktop/laptop
- Tablet
- Mobile phone
On a scale of 1-10, how satisfied are you with your overall experience on the website?
Please enter a number from 1 to 10.
Based on your satisfaction level, can you explain more about your experience? What improvements would make the website more useful for you?

What is your age group? (Select one)
- Under 18
- 18-24
- 25-34
- 35-44
- 45-54
- 55-64
- 65 or older
- Prefer not to say
What is your gender? (Select one)
- Female
- Male
- Non-binary/third gender
- Prefer not to say
Which of the following best describes your race/ethnic background? (Select one)
- African American/Black
- Asian
- Caucasian/White
- Hispanic/Latino
- Middle Eastern/North African
- Native American/Alaska Native
- Native Hawaiian/Pacific Islander
- Prefer not to say
Which category best describes your relationship with Beacon Health? (Select one)*
- Current patient
- Caregiver for a patient
- Healthcare provider (doctor, nurse, etc.)
- Job seeker
- Beacon Health employee
- Donor
- General visitor
In which state do you typically search for providers, locations or resources?
- Indiana
- Michigan

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